Privacy Policy

Last updated: June 2025

1. Who we are

Better Systems is operated by Ascendia AI LLC, a company registered in Arizona, USA. Our principal place of business is Phoenix, Arizona. You can reach us at info@bettersystems.software.

2. Information we collect

We collect information you provide directly to us, including:

Name and email address via our contact form or audit-booking form
Any other information you choose to share when reaching out

We also collect limited technical information automatically when you visit the site — pages viewed, time spent, browser type, and approximate location — via standard website analytics tools (such as Google Analytics) to help us understand how people use the site and improve it.

3. How we use your information

We use the information we collect to:

Respond to your enquiries and schedule audit calls
Send you information about our services if you have requested it
Improve our website and services
Comply with our legal obligations

We do not sell your personal information to third parties.

4. Cookies and analytics

Our website may use cookies and similar tracking technologies to collect analytics data (page views, traffic sources, etc.). You can disable cookies in your browser settings. Disabling cookies will not prevent you from using the site but may limit some functionality.

5. Third-party services

We use third-party services to operate our site and business, which may process your data on our behalf. These include HubSpot (form submissions), Google Calendar Appointments (meeting scheduling), and Google Analytics (site analytics). Each of these services has its own privacy policy.

6. Data retention

We retain your personal information for as long as necessary to provide our services and comply with our legal obligations. If you would like us to delete your data, please contact us at the address below.

7. Your rights

Depending on where you are located, you may have rights to access, correct, delete, or port your personal data, or to object to or restrict certain processing. To exercise any of these rights, please contact us at info@bettersystems.software.

8. Security

We take reasonable measures to protect your information from unauthorised access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee the security of information transmitted to us.

9. Changes to this policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of the site after changes constitutes acceptance of the updated policy.

10. Contact

Questions about this policy? Email us at info@bettersystems.software or write to us at Ascendia AI LLC, Phoenix, Arizona, USA.